Thank you for considering Surfside Properties to manage your beach vacation home.
I started Surfside Properties because I wanted to provide more personal service to owners and renters.
I had three key priorities that I founded the company on.
- Open communication with owners
- Open communications with renters
We meet every guest at the door to explain the amenities of the property and tell them about Pensacola Beach. It also allows us to know exactly who is checking in, just in case they forgot to mention that they were bringing 10 friends with them. We also require each renter to purchase a damage waiver. If something gets broken, the waiver will cover up to $1,500 so that the renter does not need to hide it and the owner does not need to pay for it. At the end of the stay, we deliver chocolate chip cookies and a hand written thank you note. I hope this encourages them to stay with us again.
For owners, we offer an on-line portal that allows you to see exactly when your unit is rented, your monthly statements and allows you to reserve your property for the times when you want to visit Pensacola Beach.
Basically, my goal is to manage your unit as if it is mine, making you a good return on your investment and allowing you to forget all of the worries so that the only thing you need to do is deposit your check monthly. We offer Electronic Funds Transfer so that the money is automatically put into your account if you prefer this method.
Cleanliness is extremely important to me as this is the guests first impression of Surfside Properties and of your condominium. Therefore, we focus on making sure your place looks great.
I would love to visit with you more about managing your property. I can provide a copy of the owners handbook, management agreement and a list of references.
Testimonials from Owners
We have owned our condo for 9 years. We moved our management to Surfside over two years ago, and only wish we had done it sooner. As out-of-state owners who are very hands-on renters, we struggled to find a company that would care for our property as its own. Our main issue with other firms was the cleaning. Steve has provided consistent and excellent cleaning services year-round. In addition, he has helped increase our rental income considerably, has provided excellent accounting (no end-of-year errors or surprises), is trustworthy and dependable, is very responsive to any problems or issues that we or guests may have, and is pro-active– he makes recommendations for improvements for all of his owners. The home baked cookies he provides the guests are just the topping on the cake! I can’t say enough good things about Steve and Surfside Properties He really does make the owner’s life so much easier and he has exceeded our expectations. Feel free to contact me personally for any additional information.
It was a great day when I listed my 2 Baywatch Condos with Steve Picker!!! We have owned G-9 and A-9 for 11 years. After a bad experience with another management company, I decide to manage the properties myself. This was very frustrating, time consuming and became more of a problem with my 5 children doing travel sports. Since signing on with Surfside, Steve has taken all the hassle out of owning rental property. We have had great success with long term and weekly rentals. Steve stays up to date on local rental rates and adjusts accordingly so that we are competitive. He is professional, personable and keeps me well informed. Our interactions are always pleasant and he is extremely prompt on any communication, emails etc. I use the linen service so that I never have to worry about replacing old or stained linens. The units are kept clean and my guests love Steve’s personal touches including warm cookies when they depart! When an appliance stops working or other problems occur, Steve informs me and takes care of it! I highly recommend Steve and Surfside Properties for management and for rentals. He is the Best on the Beach!!!!
Gulf Winds 203
Even though we have worked with Steve for less than a year, we highly recommend him as your next property manager! Steve has been very helpful getting our property set up for renting. His customer service and professionalism are truly the best on the beach! We appreciate his dedication to filling our condo with excellent guests and treating our property as if it was his own. We’re looking forward to a long and profitable relationship with Surfside Properties!
As an out of towner I know that my property is being taken care of in a timely professional manner. Steve is always there to greet the tenants and is available anytime if they need anything. If something needs to be fixed Steve always has a recommendation and will be there to meet the service technicians if I am not available. The fee that Steve asks to manage my property is worth it for the peace of mind he gives in return. I am glad that I found Steve.
Mike,Teresa Brandon and Lee
We have been utilizing Surfside Properties for 2 years and are thrilled with the services that Steve Picker’s Company has provided to us. Steve has been a lifesaver for us in so many ways, with us living so far away from the property. It is such a relief to know that our property is being managed and cared for when we are not there he treats our property like it is his own. When we have any issues with our unit, all we have to do is call Steve and the issues are resolved in a timely manner. He is very dedicated to his Clients and we can reach him at anytime we need him.
Thank you Steve for all that you do.
We couldn’t ask for a better management company for our Pensacola Beach condo. Steve at Surfside Properties makes owning a vacation condo so easy. We live in Chicago, and knowing Steve is there to take of things keeps us worry-free. He gives us and our renters the personal touch. Not only does he take care of all the typical rental management tasks, but he makes sure all of the little details are taken care of too. What we love most is that he meets our renters in person when they check in. This makes the vacationers feel cared for and protects our property.
San de Luna #16
We have been working with Steve at Surfside properties for almost a year now, and I can say I wish I had contracted with him years before. I had tried renting the unit out myself but, even with a great website, was unable to book the unit consistently. Also, having to deal with cleaning, repairs and maintenance, and checking to make sure nothing was damaged after a booking was extremely difficult from New Orleans where we live. With Surfside, I know that my unit and my guests will be well taken care of. Steve lets me know immediately if there is a needed repair or problem. He often can handle it himself at minimal cost. My guests always comment on how clean the unit is and how nice the cookie delivery is! If there is ever a problem, they comment on how quickly Steve took care of it.
I can’t recommend Steve and Surfside Properties more highly!
By Herb M.
“Life’s a beach” – when you have Surfside Properties working for you!
Surfside Property has proven to be, far and away, the very best company in the field of property management. Caring, courteous and professional, Surfside provides outstanding service and attention to detail.
As a long time Gulf Coast property owner, I highly recommend the Surfside team – that’s if you like smooth sailing!
By Karlene C.
To: Property Owners
I am the owner of Baywatch Condo unit # G-6, located on Pensacola Beach, Fl. I’ve tried in the past, to rent the unit myself, with little or no success. I’ve had companies in the past, who really didn’t care if the unit got rented, if it got “trashed”, or even if it got cleaned. Seems like all I did was complain, with good reason. Believe me, I’ve fired a lot of them. I have been very discouraged, to the point of thinking I’d just sell it.
Then I was given a big blessing in the form of Steve Picker, owner of Surfside Property Management.
Steve has become my friend over the past few years. He has earned my respect through his professional & personal business management. He truly “works for his clients” & takes great pride in what he does.. Steve is honest & 1 to his word. He does not play games. If there’s a problem, large or small, he puts forth such an effort, that I feel like he’s “treating my property like it’s his”. What an incredible compliment for me to be able to give Steve. He is always available & has set-up a very nice website, with beautiful pictures of his rentals.
Steve really enjoys his work and it shows because he’s excellent at it!!!! I would recommend any owners who need to live “without headaches” to give Steve a call. You need him. Pensacola Beach needs him. He will rent your unit. If I can answer any questions please feel free to call me. Steve can provide you with my number.
Bunny Sue M.
By Al and Connie C.
Villas on the Gulf, Unit L-4
We started with Surfside Properties in April, 2010. As time has gone by, we have become more and more satisfied with them.
2010 was the year of the BP oil spill. Not many people vacationed on Pensacola Beach that year. We had several cancellations. Surfside stepped in and assisted us in filing a claim for our lost of rentals, for which we did receive monies back.
2012 was our third summer with them, and our condo was rented most of the summer.
Things we really are pleased with:
When we call or email Steve Picker, he gets back to us quickly.
Any problem we have is taken care of in a reasonable time frame. (We do not live near. We live near St. Louis.)
Steve keeps us informed as to how things are that concern our property.
He is starting a new linen program in 2013, which we think will be easier for him and the owners.
When we arrive for a personal stay, the condo has always been cleaned very well.
The thing we especially like is that he meets each quest at the condo with the keys and welcomes them. That way he can see if they have a pet (which we do not allow) or have more people than the condo accommodates. This happened to us when we were with an agent that the keys were picked up at the office. They just didn’t know.
Surfside Properties continues to try to rent our place during the off season.
We give Steve Picker and Surfside 5 *****.