Thank you for considering Surfside Properties to manage your beach vacation home. I started Surfside Properties because I wanted to provide more personal service to owners and renters. I had three key priorities that I founded the company on.
- Open communication with owners
- Open communications with renters
We meet every guest at the door to explain the amenities of the property and tell them about Pensacola Beach. It also allows us to know exactly who is checking in, just in case they forgot to mention that they were bringing 10 friends with them.
We also require each renter to purchase a damage waiver. If something gets broken, the waiver will cover up to $1,500 so that the renter does not need to hide it and the owner does not need to pay for it. At the end of the stay, we deliver chocolate chip cookies and a handwritten thank you note. I hope this encourages them to stay with us again.
For owners, we offer an online portal that allows you to see exactly when your unit is rented, your monthly statements and allows you to reserve your property for the times when you want to visit Pensacola Beach. Basically, my goal is to manage your unit as if it is mine, making you a good return on your investment and allowing you to forget all of the worries so that the only thing you need to do is deposit your check monthly. We offer Electronic Funds Transfer so that the money is automatically put into your account if you prefer this method.
Cleanliness is extremely important to me as this is the guest’s first impression of Surfside Properties and of your condominium. Therefore, we focus on making sure your place looks great. I would love to visit with you more about managing your property. I can provide a copy of the owner’s handbook, management agreement and a list of references.